Coronavirus (COVID-19) Response

Last updated: January 6, 2022 at 9:15 a.m.

Beyond all else, our highest priority is the health and safety of our entire Twin Cities Habitat community— staff, clients, volunteers, supporters, and all our neighbors across Minnesota.

As part of the Habitat family, you understand the power of community action. Thank you for your continued support during this time and for playing your part in promoting the well-being of our entire community. If it's within your capacity and you'd like to financially support Habitat through this time, you can make a donation here.

Our facilities and operations are following strict safety protocols:

Our main office at 1954 University Ave is closed to the public until further notice.
Both ReStore Home Improvement Outlets (Minneapolis and New Brighton) are open with safety procedures.
Most in-person volunteer opportunities are suspended until February 1, 2022. A small number of volunteers continue to work on some homebuilding sites and ReStore outlets. In-person volunteer opportunities have COVID-19 safety protocols, including a testing requirement for unvaccinated volunteers (effective October 4).
A Brush with Kindness services have resumed with safety protocols.
Age Well at Home services have resumed with safety protocols.
Some in-person events will be allowed, but many will continue to be virtual.

Find information about COVID-19 on the CDC website.

Read details below or jump to these sections:

Habitat Clients
Volunteers
Events
ReStore
Headquarters at 1954 University Ave, St. Paul
Additional Resources

Habitat Clients

All client services are virtual until further notice. We are committed to your partnership with us and to supporting your family through this difficult time.

Current Habitat Homeowners

Habitat is here to support you. If you are experiencing financial hardship due to COVID-19 and have concerns about paying your mortgage with Twin Cities Habitat for Humanity or TCHFH Lending, Inc., please contact: AmeriNat at (800) 943-1988 or covid19relief@amerinatls.com or Jesse Lindsey, Homeownership Preservation Assistant, at 612-305-7237 or jesse.lindsey@tchabitat.org.

We know some Habitat homeowners have received misleading offers to help with mortgage assistance or foreclosure prevention from other parties that are not Habitat. Some of you have also received calls offering to purchase your home. Please do not respond to these offers. Working directly with Habitat as your lender is your best option.

Homeowner Development, Financial Coaching, and Lending:

Homeownership information sessions for interested clients occur weekly on Wednesdays at noon via webinar. Sign up here.
Intake and matching are conducted via email and phone.
Financial Coaching is conducted via phone. Our Homeownership Advisors are certified for virtual coaching.
Homebuyer Education Classes are conducted via webinar.
The mortgage lending process is conducted via email and phone. If you have an upcoming closing, your mortgage closing will be in-person following best practices for social distancing. Look for more information from your Community Loan Officer.

Mortgage Foreclosure Prevention:

Counseling is conducted via phone. Our Mortgage Foreclosure Counselor is certified for virtual counseling. We are here to support you. Find more information here.

A Brush with Kindness Home Repair:

We are not accepting new applications this year due to the backlog of active projects from COVID.
Interior projects have resumed with COVID-19 safety protocols.
Exterior projects have resumed with Regular Crew volunteers only.
If you're seeking home repair assistance, view additional resources here.

Age Well at Home:

Age Well at Home services have resumed with safety protocols.

Volunteers

Most in-person volunteer opportunities are suspended until February 1, 2022. A small number of volunteers continue to work on some homebuilding sites and ReStore outlets.

All volunteers must indicate that they have either been vaccinated or have tested negative for COVID-19 within 48 hours of each time on site. Volunteers will indicate how they are complying with this policy upon registering for a volunteer opportunity. By showing up to your volunteer shift, you are indicating that you are fully vaccinated or have tested negative within 48 hours of your shift. If you are unwilling or unable to follow this policy, we will cancel your volunteer shift(s) and hope you will volunteer with us in the future.

In addition, masks are required indoors regardless of vaccination status. Masks are encouraged when working outdoors, but are optional for fully vaccinated individuals. If social distancing is not possible, masks are required. Masks are required at all times for those unvaccinated. Read volunteer COVID-19 safety protocols.

Find volunteer information and opportunities here.

Events

Some in-person events will be allowed, but many will continue to be virtual. Special Builds may continue in-person with modifications. See below for a few upcoming events:

All Home Celebrations are cancelled until further notice.
The Hard Hat & Black Tie Gala will be in-person on Saturday, April 23, 2022, at The Depot - Minneapolis. The event will also be live-streamed.

ReStore

Both ReStore locations are open (New Brighton and Minneapolis) and operating with added safety protocols. Masks are required indoors.

For hours and directions, please visit the ReStore website. If you're interested in volunteering with ReStore, sign up here to learn about current and future opportunities.

Headquarters at 1954 University Ave, St. Paul

Our office is closed to the public until further notice. Staff have limited access to the office building following strict safety protocols.

These are uncharted waters and uncertain times, and we greatly appreciate your continued support, patience, and trust as we navigate this together.

Every day, you rely on people just like those who partner with us. Especially during this global emergency. Our clients are nurses, food service workers, bus drivers, airport employees. Some have seen hours slashed or wages eliminated. Others are working double-time to keep our community safe. The effects of this crisis will have ripple effects for many months to come.

In a time when very little is certain, you can build stability and certainty for your neighbors with a gift to Habitat.