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Beyond all else, our highest priority is the health and safety of our entire Twin Cities Habitat community— staff, clients, volunteers, supporters, and all our neighbors across Minnesota.

As part of the Habitat family, you understand the power of community action. Thank you for your continued support during this time and for playing your part in promoting the well-being of our entire community. If it's within your capacity and you'd like to financially support Habitat through this time, you can make a donation here. 

Our facilities and operations are following strict safety protocols:

  • Our main office at 1954 University Ave., St. Paul lobby hours are Monday – Thursday from 9:00 a.m. – 4:00 p.m. The lobby will be closed on Fridays. We will operate by appointment only for those who wish to conduct meetings outside the specified timeframe.
  • Both ReStore Home Improvement Outlets (Minneapolis and New Brighton) are open with safety procedures.
  • Most in-person volunteering is active with COVID-19 safety protocols, including a testing requirement for unvaccinated volunteers. Masks are optional for all, regardless of vaccination status.
  • A Brush with Kindness services have resumed with safety protocols.
  • Most events are in-person, with safety protocols.

Read details below or jump to these sections:


Habitat Clients

Meetings will be held by appointment only and may occur in person at our office. Virtual appointments continue to be offered and are encouraged. All visitors must be fully vaccinated or test negative for COVID-19 within 48 hours of your visit. We are committed to your partnership with us and to supporting your family through this difficult time.

Current Habitat Homeowners

Habitat is here to support you. If you are experiencing financial hardship due to COVID-19 and have concerns about paying your mortgage with Twin Cities Habitat for Humanity or TCHFH Lending, Inc., please contact:

  • AmeriNat at (800) 943-1988 or covid19relief@amerinatls.com
    - or -
  • Brooke Buchanan, Mortgage Servicing Coordinator, at 612-305-7193 or  brooke.buchanan@tchabitat.org
    - or - 
  • Habitat will also offer availability for walk-in meetings with current homeowners on Tuesdays and Thursdays during lobby hours.

We know some Habitat homeowners have received misleading offers to help with mortgage assistance or foreclosure prevention from other parties that are not Habitat. Some of you have also received calls offering to purchase your home. Please do not respond to these offers. Working directly with Habitat as your lender is your best option.

Homeowner Development, Financial Coaching, and Lending:

  • A Homeownership Program Information Session is available for interested clients to view on demand. Go here for more information
  • Intake and matching are conducted via email, phone, or in person by appointment only.
  • Financial Coaching is conducted via phone or in person by appointment only. Our Homeownership Advisors are certified for virtual coaching.
  • Homebuyer Education Classes are conducted via webinar.
  • The mortgage lending process is conducted via email, phone, or in person by appointment only. If you have an upcoming closing, your mortgage closing will be in-person following best practices for social distancing. Look for more information from your Community Loan Officer.

Mortgage Foreclosure Prevention:

  • Counseling is conducted via phone or in person by appointment only. Our Mortgage Foreclosure Counselor is certified for virtual counseling. We are here to support you. Find more information here.

A Brush with Kindness Home Repair:

  • We are no longer accepting new applications for Home Repair projects.
  • Interior and exterior projects have resumed with COVID-19 safety protocols.
  • If you're seeking home repair assistance, view additional resources here.


Volunteers

Most in-person volunteering is active. 

All volunteers must indicate that they have either been vaccinated or have tested negative for COVID-19 within 48 hours of each time on site. Volunteers will indicate how they are complying with this policy upon registering for a volunteer opportunity. By showing up to your volunteer shift, you are indicating that you are fully vaccinated or have tested negative within 48 hours of your shift. If you are unwilling or unable to follow this policy, we will cancel your volunteer shift(s) and hope you will volunteer with us in the future.

Masks are optional, regardless of vaccination status. Read all volunteer COVID-19 safety protocols.

Find volunteer information and opportunities here.


Events

In-person events and Special Builds have resumed with COVID-19 safety protocols in place. See below for a few upcoming events:

  • All in-person Home Celebrations are canceled until further notice.
  • The Women of Habitat Hope Builders Luncheon will be in-person on Tuesday, October 4, 2022, at the JW Marriott - Mall of America. Stay tuned for more information.


ReStore

Both ReStore locations are open (New Brighton and Minneapolis) and operating with added safety protocols. Masks are optional, regardless of vaccination status.

For hours and directions, please visit the ReStore website. If you're interested in volunteering with ReStore, sign up here to learn about current and future opportunities.


Headquarters at 1954 University Ave, St. Paul

Our main office at 1954 University Ave., St. Paul is open to staff and public. Our lobby hours are Monday – Thursday from 9:00 a.m. – 4:00 p.m. The lobby will be closed on Fridays. We will operate by appointment only for those who wish to conduct meetings outside of the specified timeframe.

We ask that all visitors are fully vaccinated or test negative for COVID-19 within 48 hours of your visit.

We greatly appreciate your continued support, patience, and trust as we navigate this together.

 

In a time when very little is certain, you can build stability and certainty for your neighbors with a gift to Habitat.

Thank you for your support!

 

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RESOURCES

Minnesota Department of Health Hotlines

COVID-19 Public Hotline
1-833-431-2053
Monday - Friday: 9 a.m. to 7 p.m.
Saturday: 10 a.m. to 6 p.m.

Housing Hotlines
For single-family residences
651-296-8215

For multi-family residences
651-297-4455
Monday - Friday 8 a.m. - 5 p.m.

Mental Health Support
For Adults:
1-888-626-4435
For Children:
1-800-528-4511

Find additional resources from the Department of Public Health.