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Coronavirus (COVID-19) Response

Last updated: June 25, 2020 at 4:05 p.m.

Beyond all else, our highest priority is the health and safety of our entire Twin Cities Habitat community— staff, clients, volunteers, supporters, and all our neighbors across Minnesota.

As part of the Habitat family, you understand the power of community action. Thank you for your continued support during this time and for playing your part in promoting the well-being of our entire community. If it's within your capacity and you'd like to financially support Habitat through this difficult time, you can make a donation here. 

Our facilities and operations are following strict safety protocols:

  • Our main office at 1954 University Ave is closed to staff and public until further notice.
  • Both ReStore Home Improvement Outlets (Minneapolis and New Brighton) are open with new restrictions.
  • We are now scheduling volunteers to return to construction sites beginning mid-July following new protocols.
  • A Brush with Kindness projects (exterior only) are active with small staff-only crews until further notice. 
  • Age Well at Home projects are limited to exterior accessibility ramps with staff-only crews until further notice.
  • All in-person events are cancelled through July 31, with modifications likely for future events.

Find information about COVID-19 on the CDC website.

Read details below or jump to these sections:

Habitat Clients

All client services are virtual until further notice. We are committed to your partnership with us and to supporting your family through this difficult time.

Current Habitat Homeowners

Habitat is here to support you. If you are experiencing a financial hardship due to COVID-19 and have concerns about paying your mortgage with Twin Cities Habitat for Humanity or TCHFH Lending, Inc., please contact: AmeriNat at (800) 943-1988 or covid19relief@amerinatls.com or Bethany Nagan, Mortgage Portfolio Manager, at 612-305-7120 or bethany.nagan@tchabitat.org.

We know some Habitat homeowners have received misleading offers to help with mortgage assistance or foreclosure prevention from other parties that are not Habitat. Some of you have also received calls offering to purchase your home. Please do not respond to these offers. Working directly with Habitat as your lender is your best option.

Homeowner Development, Financial Coaching, and Lending:

  • Intake and matching are conducted via email and phone.
  • Financial Coaching is conducted via phone. Our Homeownership Advisors are certified for virtual coaching.
  • Homebuyer Education Classes are conducted via Webinar.
  • Mortgage lending process is conducted via email and phone. If you have an upcoming closing, your mortgage closing will be in-person following best practices for social distancing. Look for more information from your Community Loan Officer.

Mortgage Foreclosure Prevention:

  • Counseling is conducted via phone. Our Mortgage Foreclosure Counselor is certified for virtual counseling. We are here to support you. Find more information here.

A Brush with Kindness Home Repair:

  • Exterior projects are active with small staff-only crews until further notice. 
  • We are accepting applications for future services. Apply here.

Age Well at Home:

  • Projects are limited to exterior accessibility ramps with staff-only crews until further notice.



Our most consistent and capable volunteers returned to site in mid-June, by invitation only and following strict safety protocols. We are now scheduling volunteer groups and other individuals for a return to site beginning mid-July. All volunteers will be required to watch a safety video and agree to new safety protocols to participate. See our Volunteer Page for more information about available volunteer opportunities.



All in-person events are cancelled through July 31, with modifications for future events. See below for details on a few upcoming events. If you have registered for any of these events or others, we will contact you directly with more information about alternate plans.

  • All Home Celebrations are cancelled until further notice.
  • Jordan Week of Kindness on June 6 is cancelled.
  • Senior Pastor Build and Foundation Build are cancelled and may be rescheduled. We will share more information as soon as we have it.
  • Raise the Roof Golf Tournament on August 3 will continue with safety modifications. Details here
  • Minnesota Craft Beer Festival is rescheduled to September 19.
  • Women of Habitat Luncheon will be virtual. Details to come soon. 
  • CEO Build on October 13 will continue with safety modifications (by invitation only).



Both ReStore Home Improvement Outlets (Minneapolis and New Brighton) are now open to the public. Please review the new protocols and rules before making a visit, including the requirement that customers must wear a face mask.

ReStore has also resumed donation pickups (Twin Cities metro area) and donation drop-offs. Additional safety protocols have been created, so please review them before making a visit.

For hours and directions, please visit the ReStore website.



Headquarters at 1954 University Ave, St. Paul

Our office is closed to the public and staff until further notice.

These are uncharted waters and uncertain times, and we greatly appreciate your continued support, patience, and trust as we navigate this together.

Every day, you rely on people just like those who partner with us. Especially during this global emergency. Our clients are nurses, food service workers, bus drivers, airport employees. Some are seeing hours slashed or wages eliminated. Others are working double-time to keep our community safe. The effects of this crisis will have ripple effects for months to come.

In a time when very little is certain, you can help build stability and certainty for your neighbors with a gift to Habitat.

Thank you for your support!


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