Coronavirus (COVID-19) Response

Last updated: May 22, 2020 at 11:00 a.m.

Beyond all else, our highest priority is the health and safety of our entire Twin Cities Habitat community— staff, clients, volunteers, supporters, and all our neighbors across Minnesota.

As part of the Habitat family, you understand the power of community action. Thank you for your continued support during this time and for playing your part in promoting the well-being of our entire community. If it's within your capacity and you'd like to financially support Habitat through this difficult time, you can make a donation here.

Twin Cities Habitat is operating virtually until further notice. Our office staff are working remotely to virtually support clients' financial wellness and homebuying journeys, and to engage Habitat’s community of supporters to create, preserve, and promote affordable homeownership in the Twin Cities. Our field staff are working in small crews following strict safety protocols.

All facilities are closed to the public until further notice:

Our main office at 1954 University Ave is closed to staff and public until further notice.
ReStore Home Improvement Outlets are closed to the public until further notice.
Construction sites are operating with small staff-only crews until further notice.
A Brush with Kindness projects (exterior only) are active with small staff-only crews until further notice.
Age Well at Home projects are limited to exterior accessibility ramps with staff-only crews until further notice.
Most individual and group volunteer activities are suspended until further notice.
All in-person events are cancelled through July 31, with modifications likely for future events.

Find information about COVID-19 on the CDC website.

Read details below or jump to these sections:

Habitat Clients
Volunteers
Events
ReStore
Headquarters at 1954 University Ave, St. Paul
Additional Resources

Habitat Clients

All client services are virtual until further notice. We are committed to your partnership with us and to supporting your family through this difficult time.

Current Habitat Homeowners

Habitat is here to support you. If you are experiencing a financial hardship due to COVID-19 and have concerns about paying your mortgage with Twin Cities Habitat for Humanity or TCHFH Lending, Inc., please contact: AmeriNat at (800) 943-1988 or covid19relief@amerinatls.com or Bethany Nagan, Mortgage Portfolio Manager, at 612-305-7120 or bethany.nagan@tchabitat.org.

We know some Habitat homeowners have received misleading offers to help with mortgage assistance or foreclosure prevention from other parties that are not Habitat. Some of you have also received calls offering to purchase your home. Please do not respond to these offers. Working directly with Habitat as your lender is your best option.

Homeowner Development, Financial Coaching, and Lending:

Intake and matching are conducted via email and phone.
Financial Coaching is conducted via phone. Our Homeownership Advisors are certified for virtual coaching.
Homebuyer Education Classes are conducted via Webinar.
Mortgage lending process is conducted via email and phone. If you have an upcoming closing, your mortgage closing will be in-person following best practices for social distancing. Look for more information from your Community Loan Officer.

Mortgage Foreclosure Prevention:

Counseling is conducted via phone. Our Mortgage Foreclosure Counselor is certified for virtual counseling. We are here to support you. Find more information here.

A Brush with Kindness Home Repair:

Exterior projects are active with small staff-only crews until further notice.
We are accepting applications for future services. Apply here.

Age Well at Home:

Projects are limited to exterior accessibility ramps with staff-only crews until further notice.

Volunteers

Most individual and group volunteer activities are suspended until further notice. Some volunteers will be invited back to site on June 15 by invitation only following strict safety protocols. Returning volunteers must complete a new volunteer orientation and sign an additional agreement form to participate.

This is a fluid situation and we are assessing our capacity for rescheduling volunteer groups. As soon as we can, we will share more information about future volunteer opportunities.

If you were planning to contribute your time as a volunteer, consider instead supporting our mission through an online donation today.

Events

All in-person events are cancelled through July 31, with modifications for future events. See below for details on a few upcoming events. If you have registered for any of these events or others, we will contact you directly with more information about alternate plans.

All Home Celebrations are cancelled until further notice.
Jordan Week of Kindness on June 6 is cancelled.
Senior Pastor Build and Foundation Build are cancelled and may be rescheduled. We will share more information as soon as we have it.
Raise the Roof Golf Tournament on August 3 will continue with safety modifications. Details here.
Minnesota Craft Beer Festival is rescheduled to September 19.
Women of Habitat Luncheon is scheduled for October 6. Details to come about any changes.
CEO Build on October 13 will continue with safety modifications (by invitation only).

ReStore

Our ReStore Home Improvement Outlets are closed for shopping until further notice. We're making plans to reopen sometime in June. Sign up for our Hot Deals Email or check back here to learn when we will reopen.

ReStore has resumed donation pickups with additional safety protocols. The best way to schedule a donation pickup is to use the request pick up webpage. Select an available date and we will come and pick up your items. We appreciate you hanging on to your donation. Every donation is critical in making an impact on our community!

If you were planning to drop off donations to ReStore, please hold onto those items. We're working hard to assess when we can begin accepting donations at each store location.

If you were planning to shop at our ReStore during this time, consider instead supporting our mission through an online donation today.

Headquarters at 1954 University Ave, St. Paul

Our office is closed to the public and staff until further notice.

These are uncharted waters and uncertain times, and we greatly appreciate your continued support, patience, and trust as we navigate this together.

Every day, you rely on people just like those who partner with us. Especially during this global emergency. Our clients are nurses, food service workers, bus drivers, airport employees. Some are seeing hours slashed or wages eliminated. Others are working double-time to keep our community safe. The effects of this crisis will have ripple effects for months to come.

In a time when very little is certain, you can help build stability and certainty for your neighbors with a gift to Habitat.